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Thank you for visiting our help center page. We've answered a lot of questions here, we hope we can help! you can contact us through the contact us page, or via the following e-mail: support@motaway.net
Welcome to the Help center
Frequently asked questions
Login and Password
Privacy and Security
Using Motaway
Payment
Motaway courses
- 01Thanks for your interesting to create an account on Motaway. 1. Visit Motaway.net(motaway.net) 2. Click on "log in" from the list above. 3. From this page you can sign up via your Google account or Facebook. or via your email and password. 4. You will have a confirmation code to confirm your account. 5. Wait for Motaway approve your account in 24 Hours. If you see a comment on a Motaway post. Or an account that you believe is in violation of Motaway's policies and guidelines,(https://www.motaway.net/post/motaway-community-standards) please use this form to report it, report it. (https://forms.wix.com/201dfb6c-76b2-41be-b09c-90af5a289690:c522c8f9-ea78-42b8-9885-e34e6a4ce1b3) You can also learn what to do if you think your account has been hacked.(https://www.motaway.net/faq?questionId=c781d4bb-b294-484e-a268-bd1cc1bda436&appDefId=14c92d28-031e-7910-c9a8-a670011e062d) https://static.wixstatic.com/media/538964_6ade1a4864d64e798d5ac5cbf0b75bd8~mv2.png Thanks, Team Motaway
- 02Welcome back to Motaway :) 1. Open Motaway.net (motaway.net) 2. Click on "log in" from the list above. 3. Next to the word "already a member?" Click on log in 4. Enter your email and password or via Google or Facebook account You can also learn what to do if you think your account has been hacked.(https://www.motaway.net/faq?questionId=c781d4bb-b294-484e-a268-bd1cc1bda436&appDefId=14c92d28-031e-7910-c9a8-a670011e062d) If you see a comment on a Motaway post. Or an account that you believe is in violation of Motaway's policies and guidelines,(https://www.motaway.net/post/motaway-community-standards) please use this form to report it, report it. (https://forms.wix.com/201dfb6c-76b2-41be-b09c-90af5a289690:c522c8f9-ea78-42b8-9885-e34e6a4ce1b3) https://static.wixstatic.com/media/538964_4e6f54f8dce843d0a894056485ad569d~mv2.png
- 03It's unfortunate that your Motaway account has been hacked, don't worry. Motaway is with you until you get your account back! Also, Motaway will compensate you for any paid or free courses you lost when your account was hacked. Motaway is always with you. Your profile may have been hacked if you notice: • Your email or password has been changed. • Your name or your profile data has been changed. • Messages have been sent to support that you did not write. • Writing comments or liking posts that you did not do. You can also submit a report on your account. Note that we can only take action on your report if we can confirm that the person was hacked. What do you do if your account has been hacked? Please contact us via the Motaway contact us page (https://www.motaway.net/contact)or via our email support@motaway.net (mailto:support@motaway.net)and contact us immediately to assist you! We will need your email address associated with your account, and hack details such as How was your account hacked? We will contact you if we need any additional information to help you recover your account. If you see a comment on a Motaway post. Or an account that you believe is in violation of Motaway's policies and guidelines,(https://www.motaway.net/post/motaway-community-standards) please use this form to report it, report it. (https://forms.wix.com/201dfb6c-76b2-41be-b09c-90af5a289690:c522c8f9-ea78-42b8-9885-e34e6a4ce1b3) Thanks, Team Motaway
- 04If you forget your account password, you can recover your password from the login page by clicking on (Forgot your password?) Or by contacting us, and we will send you a new link to reset your password. To protect your Motaway account, if you contact us to perform a password recovery, it may be some data that we will ask you to confirm that you own the account on the Motaway platform. If you see a comment on a Motaway post. Or an account that you believe is in violation of Motaway's policies and guidelines,(https://www.motaway.net/post/motaway-community-standards) please use this form to report it, report it. (https://forms.wix.com/201dfb6c-76b2-41be-b09c-90af5a289690:c522c8f9-ea78-42b8-9885-e34e6a4ce1b3)
- 05Until now, you cannot change your email because it is associated with all Motaway products, such as the courses you subscribe to or the videos in the Motaway Watch service. If in the future we make such third parties available, we will notify you via email. If you see a comment on a Motaway post. Or an account that you believe is in violation of Motaway's policies and guidelines,(https://www.motaway.net/post/motaway-community-standards) please use this form to report it, report it. (https://forms.wix.com/201dfb6c-76b2-41be-b09c-90af5a289690:c522c8f9-ea78-42b8-9885-e34e6a4ce1b3)
- 06Your profile tells your story. You can choose what to share, such as interests, photos and personal information like your hometown. Welcome to Motaway! If you see a comment on a Motaway post. Or an account that you believe is in violation of Motaway's policies and guidelines,(https://www.motaway.net/post/motaway-community-standards) please use this form to report it, report it. (https://forms.wix.com/201dfb6c-76b2-41be-b09c-90af5a289690:c522c8f9-ea78-42b8-9885-e34e6a4ce1b3)
- 07From the menu above and after you log in to your account. Click on your photo and then the word "My Account". After entering this page, you can modify the information on Motaway.(motaway.net) Note that you cannot change your account email or change your password from this page. To change a password, go to the password reset page. And if you have any problems with your Motaway e-mail account. Contact us on: support@motaway.net (support@motaway.net)or from contact us page.(https://www.motaway.net/contact) If you see a comment on a Motaway post. Or an account that you believe is in violation of Motaway's policies and guidelines,(https://www.motaway.net/post/motaway-community-standards) please use this form to report it, report it. (https://forms.wix.com/201dfb6c-76b2-41be-b09c-90af5a289690:c522c8f9-ea78-42b8-9885-e34e6a4ce1b3) https://static.wixstatic.com/media/538964_c708b50b0f32464788ed80abf5ec871d~mv2.png Hope this is helpful :) Team Motaway
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